Business

The S.A.F.E. Approach for Business is designed specifically for those in the professional, commercial, and service industries where the effective use of verbal and non-verbal communication skills can reduce the risk of negative or violent encounters with customers and the public in general.

At the heart of The S.A.F.E. Approach is the concept of recognizing potentially hazardous situations and mitigating their impact all while treating individuals with dignity and respect – a key component.  We know that compassion, empathy and a comprehensive understanding of human behavior can resolve or even prevent most conflicts.  It\’s only on rare occasion that an individual must resort to some form of defensive posture or response, but it’s this key component of our training that separates The S.A.F.E. Approach™ from many others: our simple, effective and easy to remember methods for enhancing personal safety.

We are fully aware of the demands placed on an employee\’s time. Every moment spent in training is time away from their primary tasks. Therefore, our goal is to effectively train your staff, do so in a timely manner, and provide you with peace of mind knowing that your co-workers have the tools necessary to make sound competent decisions.

As you\’ll notice, testing is an important component at each level. In order for the organization and The S.A.F.E. Approach to validate the learning process, each participant is tested on key information contained in their training. While not extremely difficult, this testing provides important feedback to the instructor and the organization as to the quality of instruction and materials and provides important feedback to company administrators. Additionally, all students in Level II and Level III training receive handouts that are theirs to keep. This ensures that participants are afforded the opportunity to refer back to the techniques they have learned as needed.

There are generally three levels of training using The S.A.F.E. Approach method;

Level I: (Recommended for 100% of staff.)

• 2 hours of classroom instruction focused on communication, safety awareness, recognition and de-escalation of real world workplace violence situations.
• Unlimited class size.

Level II: (Recommended for approximately 50-60% of staff.)

• Level II builds upon the skills learned in Level I.
• 2 additional hours of training focused on self-protection physical skills while calling for staff and/or security rescue.
• Designed for employees and staff with a high level of public interaction.
• 12:1 student to instructor ratio.

Level III: (Recommended for approximately 10% of staff.)

• Level III builds upon the skills learned in Levels I and II.
• 4 additional hours of training focused team skills that stabilize and control a violent individual who is a danger to themselves or others.
• Typical Level III students are safety and/or security officers.
• 12:1 student to instructor ratio.

Refresher training includes curriculum and legal updates that may affect the employee or the organization. To remain certified, Level III employees need only attend one 4-hour training cycle annually.

The S.A.F.E. Approach program is designed for simple and effective management. There are no cards or manuals to be purchased. All materials are included in the quoted rate.

THE S.A.F.E. APPROACH TRAINERS
When organizations choose to use instructors provided by S.A.F.E. Approach, we provide qualified, compassionate Subject Matter Experts who not only care about the material, but are passionate about how we view and treat others. Our instructors will train any number of employees as predetermined by our client.

Participants in Level II and Level III training will receive student manuals complete with photographs of the techniques demonstrated and practiced in class. Additionally, upon successful completion of the course, students will receive a certificate of completion. Certificates are available for Level I training. This can be further discussed with the client. The sheer volume of participants may preclude this from being a necessity.

“The SAFE Approach is the most complete de-escalation of violence program in the nation, and it is applicable to multiple environments.”

“Great course!”